Refund Policy

Refund & Delivery Policy

Please note that your order may contain one or more items that are not regularly stocked at Alabama Beds, or that are stocked in a limited quantity. Due to this, your order qualifies as a “final sale” and by conducting this transaction you acknowledge that your sale is nonrefundable for any reason. We place orders and/or reserve your items from our limited inventory in the order that they are received, making any item(s) unavailable for sale to another customer in order to allow us to get your items to you as soon as possible.

Alabama Beds will attempt, in good faith, to deliver your product to you or to a local store for pick-up by any agreed-upon date; however, delivery dates cannot be guaranteed until the product is in our possession from the vendor. Orders placed via drop-ship are processed and shipped by the respective vendors and cannot be altered nor cancelled once placed. Order procurement, nationwide weather activities and vehicle limitations may be cause for delaying your order. A final delivery date should be confirmed with a sleep specialist at one of our locations by phone once the product has been received by Alabama Beds.

All sales are final. No returns accepted. Mattress covers, pillows, sheets, and furniture are not returnable.

60 DAY SLEEP GUARANTEE: 60 Day Sleep Guarantee must be purchased in conjunction with a full encasement mattress protector at time of sale. Not all mattresses qualify.

Cancellation Policy: Online sales. A refund or exchange may be requested at any time prior to your receipt of the merchandise. Your refund will include taxes paid and the cost of any additional protection or warranty programs purchased. After your receipt of merchandise, if you are dissatisfied for any reason, you may return it for a refund minus a 25% restocking fee, less delivery fees, so long as it is returned at the time of delivery.

Finance Terms: Any signed finance contract overrides any terms stated on this receipt. Receipt listing is for our reference only. See your finance contract for up-to-date details.